WHAT WE OFFER
We provide Virtual Legal Assistance for personal injury Law Firms.
-
Car Accident
-
Commercial Accident
-
Motorcycle Accident
-
Pedestrian
-
Bicycle Accident
-
Truck / 18 Wheeler
-
Slip and Fall
-
Dog Bite
-
General Premise
Case Management
Reception Handling
-
Answering phone calls
-
Scheduling appointments
-
Managing general inquiries, text, and voicemails
-
Communication about inbound and outbound calls
-
Customer service
Investigation
-
Conflict check
-
Requesting crash report
-
Background check
-
Policy search
-
Requesting BI and UM limits
-
Determining liability
-
Requesting declaration page, and rejection forms
Subrogation
-
Set up Health subrogation claims
-
Set up Medicare and Medicaid claims
-
Set up Tricare Claims
-
Draft and send notice of lien
-
Request for updated lien amounts
-
Request for final lien amounts
-
Lien Review
Settlement
-
Health Insurance Lien Review
-
Subrogation lien reduction
-
Child Support Request
-
Expenses Review
-
Sending reduction letters to medical providers
-
Attorney liens and referrals
-
Sending signed and notarize BI release
-
Follow-up permission to settle to 1P insurance
-
Medpay waiver request
-
Preparing disbursement sheet
Intake
-
Conducting initial client intake
-
Lead generation
-
Evaluating potential cases
-
Communicating with potential clients
-
Conducting follow-up calls
-
Discovery call with signed clients
-
File management and documents
-
Setting up clients CRM
Property Damage
-
Setting up PD inspections, repairs, and rental
-
Requesting PD Estimates and photos
-
Diminished value claim
-
GAP claim
-
Property damage payments. excess, and disbursements
Medical Summary
-
Review medical records
-
Determine related treatments
-
Draft medical summary
-
Draft medical chronology
Archive & Closing of Case
-
Sending closing and thank you letter
-
Requesting feedback from clients
-
Sending drop letters
-
Sending referred out letters
-
Compilation of documents for closed case and saving it to online drives
Open Claim
-
Reviewing traffic accident report or driver's exchange information
-
Filing Auto claims
-
Draft and send LOR, spoliation letter
-
Drafting and sending LOR to Premise
-
Drafting and sending non-compliant suit letter
Medical Records and Bills
-
​Requesting medical records from hospital, ER, RAD, ambulance, and Urgent care
-
Setting up treatment to a specialist (Chiro, MRI, PM, and more)
-
Follow-up treatment status and balance verification
-
Gather all FINAL and MISSING medical records and bills via request and calls
-
Sending LOP letters or signed liens
Demand
-
Draft demand letter for 3P and UM
-
Draft PIP Demand, Medpay demand
-
Review medical summary
-
Prepare demand packet
-
Follow-up offer
-
Send supplemental and counter demand
Litigation
-
Requesting medical records and bills under affidavit
-
Litigation filing to efile
-
Complaints
-
Discoveries
-
Motion
-
Pleadings
Administrative
File Management
-
Uploading and organizing documents, correspondence
-
Saving and filing documents to cases
-
Renaming documents
-
Data entry
-
Managing mailroom, fax, and emails
Executive Assistance
-
Flight booking and itinerary
-
Hotel reservation
-
Salon and spa booking
-
Managing subscriptions
-
Movie and restaurant booking
-
Personal assistance task
Calendaring
-
Setting up SOL deadlines
-
Setting up court hearings
-
Setting up meetings
-
Deadline chains of cases
Payroll
-
Quickbooks
-
Managing expenses
-
Wise
-
Gusto
-
Paypal
-
Payoneer
Email Management
-
Saving documents from email
-
Sorting email based on labels
-
Adding rules
-
Communication with attorneys, and colleagues about urgent emails
Research
-
Content legal research
Tools
Case Management Software
Medical Records and Bills
Letters
Soft Phones
Communications
Research and Creatives
Automations
SET UP COMMAND
SET UP EMAIL COMMAND
-
Custom Editor
-
Doc Generation
-
Migration
-
Report Generation
-
Report Fusion
-
Task Flows
-
Deadline Chains
-
Templates